EarnRelay

EarnRelay for hvac and refrigeration

Keep taking job enquiries while you’re on site.

Make the next service call easier to schedule before the current one is finished.

Book heating, cooling and refrigeration work, capture equipment details and follow quotes without stopping the job in front of you.

7-day trial · then A$99/month

This button selects Receptionist (Basic). Renews automatically after 7 days unless cancelled in Stripe. Usage limits apply; phone activation requires carrier approval.

Hear how your receptionist could answer.

Choose your business type and add a name or service to personalise a 60-second example. No signup or card required.

These labels only personalise the example; they are not saved to your account. Use a made-up caller name and details.

Try saying:

“My air conditioner isn’t cooling. Can I organise a service in Belmont?”

Use made-up details. This demo takes no real bookings, sends no texts and has no access to customer records.

When you press Start, your browser asks for microphone access. Vapi and its speech providers process the audio; recording and transcript storage are disabled in the demo configuration. Please use fictional details. Privacy information

Checking demo availability…

Receptionist plan: A$99/month after a 7-day trial.

60 AI calls and 200 SMS segments per billing month. The subscription trial starts at checkout; AI receptionist activation includes required business verification and approval.

Calls and bookings

  1. 1 · Answer

    Your configured AI receptionist answers while you’re working or handles after-hours enquiries.

  2. 2 · Take a message

    It collects the job, location, urgency and caller details using your business instructions.

  3. 3 · Offer a booking or callback

    With booking texts connected, offer your booking link. Review the enquiry, arrange a callback or prepare a quote.

Phone activation requires carrier approval. You set the services, coverage area, booking hours and urgent-call transfer rules.

Keep the enquiry and follow-up together

The receptionist asks for the equipment or fault description, suburb and preferred time, then routes urgent breakdowns and books routine service work.

Keep customer details, bookings, quotes and invoice follow-up visible in one business workspace. Request deposits or full payments when your Stripe account is connected.

Built around your day

  • Air-conditioning breakdown triage
  • Commercial refrigeration service requests
  • Seasonal maintenance bookings
  • Quote acceptance and payment reminders

A look inside

See the features

Explore real EarnRelay screens. Personal details are redacted or replaced with sample data.

Calls, callbacks, quotes and invoices in one place.

See who called, what they need and what you still need to do.

  • See urgent requests and callbacks
  • Keep customer details together
  • Create a booking or quote

Actual app screenshots. Open full-screen to zoom and explore.

Try EarnRelay for 7 days.

Configure your services, greeting and booking hours. Explore all features for 7 days, with the selected plan’s usage allowance.

  • Booking page and workspace open after secure Stripe checkout.
  • Phone answering requires Australian carrier approval and completed connections.
  • This trial selects Receptionist (Basic) at A$99/month after day 7 unless you cancel through Stripe.
  • Basic includes 60 AI calls and 200 SMS segments per billing month, plus unlimited customer self-bookings. Premium features pause after the trial.

Questions before you start

Can HVAC customers choose a service time?

Yes. You set the available days, hours and appointment duration in the booking settings.

Can I collect a callout deposit?

The booking workflow supports a fixed deposit or full booking payment once your business Stripe account is connected.