EarnRelay

EarnRelay for plumbers

Keep your phone free while EarnRelay answers your customers.

Make your own calls and stay on the job while your AI receptionist handles incoming plumbing enquiries.

Once phone activation is approved, direct or forward customer calls to your EarnRelay number. The receptionist handles those calls independently of your mobile and captures the job details for you.

7-day trial · then A$99/month

This button selects Receptionist (Basic). Renews automatically after 7 days unless cancelled in Stripe. Usage limits apply; phone activation requires carrier approval.

Hear how your receptionist could answer.

Choose your business type and add a name or service to personalise a 60-second example. No signup or card required.

These labels only personalise the example; they are not saved to your account. Use a made-up caller name and details.

Try saying:

“I’ve got a leaking tap in Belmont. Can someone call me back?”

Use made-up details. This demo takes no real bookings, sends no texts and has no access to customer records.

When you press Start, your browser asks for microphone access. Vapi and its speech providers process the audio; recording and transcript storage are disabled in the demo configuration. Please use fictional details. Privacy information

Checking demo availability…

Receptionist plan: A$99/month after a 7-day trial.

60 AI calls and 200 SMS segments per billing month. The subscription trial starts at checkout; AI receptionist activation includes required business verification and approval.

Calls and bookings

  1. 1 · Answer

    Your configured AI receptionist answers while you’re working or handles after-hours enquiries.

  2. 2 · Take a message

    It collects the job, location, urgency and caller details using your business instructions.

  3. 3 · Offer a booking or callback

    With booking texts connected, offer your booking link. Review the enquiry, arrange a callback or prepare a quote.

Phone activation requires carrier approval. You set the services, coverage area, booking hours and urgent-call transfer rules.

Example call

How the receptionist handles a call.

This plumbing example shows how a call can work. You choose your receptionist’s services, hours and instructions.

The conversation

EarnRelay
“Thanks for calling. What plumbing problem can we help with?”
Customer
“My hot water isn’t working. Can someone come out?”
EarnRelay
“What suburb is the property in, and how urgent is the job?”
Next step
The receptionist takes the caller’s details and offers a booking link or callback, based on your settings.

Example only—not a recording or customer result.

What you see in EarnRelay

  1. 1

    Call details

    The plumbing problem, location, urgency and contact details stay together.

  2. 2

    Booking offered

    With booking texts connected, the customer receives your link and chooses an available time.

  3. 3

    Review the request

    Review the enquiry or booking in your workspace when you finish the current job.

  4. 4

    Follow up

    Prepare the quote, arrange a callback or request a payment through your connected Stripe account.

For plumbing businesses

Keep the enquiry and follow-up together

EarnRelay captures the address area, problem type and urgency, gives callers a reliable next step, and offers your booking link or a callback.

Keep customer details, bookings, quotes and invoice follow-up visible in one business workspace. Request deposits or full payments when your Stripe account is connected.

Built around your day

  • Hot water and burst-pipe triage
  • After-hours plumbing callouts
  • Booking links by SMS
  • Quote and overdue invoice follow-up

A look inside

See the features

Explore real EarnRelay screens. Personal details are redacted or replaced with sample data.

Calls, callbacks, quotes and invoices in one place.

See who called, what they need and what you still need to do.

  • See urgent requests and callbacks
  • Keep customer details together
  • Create a booking or quote

Actual app screenshots. Open full-screen to zoom and explore.

Try EarnRelay for 7 days.

Configure your services, greeting and booking hours. Explore all features for 7 days, with the selected plan’s usage allowance.

  • Booking page and workspace open after secure Stripe checkout.
  • Phone answering requires Australian carrier approval and completed connections.
  • This trial selects Receptionist (Basic) at A$99/month after day 7 unless you cancel through Stripe.
  • Basic includes 60 AI calls and 200 SMS segments per billing month, plus unlimited customer self-bookings. Premium features pause after the trial.

Questions before you start

Can it handle plumbing emergencies after hours?

You set the emergency wording and transfer rules. The receptionist can collect the details and escalate according to those rules.

Does it replace my accounting system?

No. EarnRelay keeps the call, booking and follow-up workflow together while your accounting system remains the place you keep your accounting records.